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Syndigo (Riversand)

Entry Member
Syndigo is a leading Product Information Management (PIM) and Master Data Management (MDM) platform built to support complete product content creation, enrichment, and syndication across global commerce ecosystems. As part of Syndigo’s Connected Content approach, the platform seamlessly integrates data, digital assets, and compliance requirements, ensuring accurate and engaging product experiences at every customer touchpoint. With real-time content syndication to thousands of retailers, marketplaces, and data pools, Syndigo helps businesses maintain data quality and consistency across all channels. The solution is trusted by global brands and retailers to power scalable, content-driven commerce.

Target Market

Syndigo targets midmarket and enterprise-level organizations that manage extensive product catalogs and operate across diverse retail and digital channels. It is especially valuable for consumer packaged goods (CPG), food & beverage, healthcare, and automotive industries where speed, compliance, and accuracy are mission-critical. The solution is designed for businesses looking to simplify and scale global product content distribution.

Value proposition

Syndigo uniquely combines PIM, DAM, MDM, and real-time syndication within one unified platform. This end-to-end approach ensures high-quality, channel-ready product content that meets the specific standards of each retailer or marketplace. The platform’s built-in analytics help companies measure content performance and drive continuous improvement in digital shelf execution.

For whom?

Syndigo is ideal for brands, manufacturers, and large retailers managing high SKU volumes and complex content requirements. It supports product, marketing, and data teams by centralizing product content and enabling automated, real-time syndication to global trading partners. Organizations seeking faster time-to-market, improved data governance, and enhanced consumer experiences will gain the most from Syndigo’s Connected Content platform.

Active Globally
In business since 1987
Midmarket/Enterprise
Proprietary Software
Saas Solution
Java based solution

Customer Cases

Customer Case: Elevating Customer Engagement with Enhanced Product Content - Dermalogica and Syndigo

About

Dermalogica, a prominent skincare brand renowned for innovative skin health solutions, embarked on a mission to enhance customer engagement and improve brand recognition. With a global presence spanning over 100 countries, Dermalogica faced the challenge of standing out in a highly competitive skincare market.

Case Description

In a rapidly expanding skincare industry, Dermalogica aimed to differentiate itself from competitors, both established and emerging. With the market projected to reach nearly $200 billion, capturing consumer attention amid the noise posed a significant challenge. Dermalogica sought to leverage enriched media and Enhanced Content to deliver a comprehensive and compelling shopping experience, fostering brand loyalty and driving conversions.

Action by Syndigo (Riversand)

Collaborating with Syndigo, Dermalogica embarked on a strategic journey to enhance its product content. Recognizing the significance of storytelling and immersive experiences, Dermalogica harnessed Enhanced Content to create engaging product detail pages (PDPs). This advanced content format included interactive multimedia elements such as embedded videos, product comparison charts, and interactive product tours. Syndigo’s platform empowered Dermalogica to weave captivating narratives, effectively conveying product features, benefits, and the brand’s core values.

Results

The collaboration between Dermalogica and Syndigo yielded remarkable outcomes:

  • Conversion Rate Boost: Dermalogica achieved a remarkable 10% increase in conversion rates by incorporating Enhanced Content into its PDPs, capturing the attention and trust of shoppers.
  • Enhanced Omnichannel Cohesion: In a dynamic retail landscape, Dermalogica seamlessly bridged the physical-digital divide, ensuring consistent messaging and experiences across multiple channels.
  • Empowering Brand Identity: By showcasing its cruelty-free, vegan products and promoting sustainability initiatives, Dermalogica fortified its brand identity and resonated with socially-conscious consumers.

Customers

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