Guideline

Guideline is a Belgian PIM solution provider offering the xCS suite, a modular platform designed for centralized product information management combined with database publishing and online publishing capabilities. The solution enables organizations to collect product data from multiple sources, structure it according to business requirements, and distribute consistent information across offline and online channels. With over two decades of experience, Guideline focuses on delivering customized implementations tailored to each client's specific industry context and operational workflows.

Target Market

Guideline serves small and mid-sized companies across Belgium and international markets that face complexity in managing and publishing product information. The solution addresses organizations pursuing strategic initiatives such as entering new export markets, implementing omnichannel strategies, or meeting distribution partner requirements for standardized data formats. Companies in manufacturing, publishing, retail, financial services, and other sectors adopt Guideline when product data volume, catalog complexity, or the number of output channels creates inefficiencies in manual processes. The platform is particularly relevant for organizations requiring integration between ERP systems and multiple publication channels.

For Whom

Product data managers and content teams use Guideline to centralize information collection, enrichment, and validation across product categories. Marketing and e-commerce specialists rely on the platform to ensure accurate and complete product content reaches each channel while maintaining brand consistency. IT departments handle system integrations and configure connections between the PIM, ERP platforms, and various publication endpoints. Sales and customer service teams benefit from access to unified, up-to-date product information when supporting clients and managing orders across different markets and languages.

Value Proposition

Guideline creates a single source of truth for product information, eliminating data silos and reducing inconsistencies that arise when managing product content across disconnected systems. The platform improves operational efficiency by automating data flows between source systems and publication channels, decreasing manual data entry and the associated error rates. Organizations achieve faster time-to-market for product launches and catalog updates through streamlined workflows and approval processes built into the system. The modular xCS suite architecture allows companies to implement specific functionality aligned with current needs while retaining the ability to expand capabilities as business requirements evolve.